Managed IT Support

🔐 IT Secure Desktop Package

Modern IT Support. Built for Security. Focused on Support and Security.
Your business runs on technology. It should be protected, reliable, and ready to grow with you.

Our IT Secure Desktop Package delivers proactive support, next-gen security, and the visibility you need — all in one simple solution.

✅ What’s Included (PC, laptop or Apple Macs)

🛠️ Business-as-Usual IT Support

• General day-to-day IT issues covered

• Remote access for support (required)

• Printer, cloud, and connectivity troubleshooting

• New user setup & device onboarding

• Support hours: 8am–5pm, Mon–Fri

• Monthly reporting and check-in call

⚙️ Device Monitoring & Maintenance

• Windows & 3rd-party patch management

• Hardware health monitoring (CPU, disk, memory)

• Drive space alerts

• Event log monitoring for early issue detection

🛡️ Advanced Security Protection

• Managed Endpoint Detection & Response (EDR)

• Microsoft Defender (managed antivirus)

• Ransomware & malware defense

• Persistent threat detection (e.g., hidden backdoors)

• Real-time incident alerts & guided resolutions

• Supports compliance frameworks (HIPAA, NIST, etc.)

🧠 Security Awareness Training

• Ongoing phishing simulations

• Interactive training for users

• Helps staff recognize and avoid modern cyber threats

➕ Optional Add-On: Cloud Protection for Microsoft 365

Protect your cloud accounts, emails, and data.

• 24/7 identity protection & suspicious login detection

• Insider threat prevention & alerting

• Cloud-to-cloud backup for Email & OneDrive

• Advanced email filtering, encryption & data loss prevention

🚀 Why It Matters

This isn’t just support — it’s a secure foundation for your business.
By proactively managing devices, users, and threats, we help reduce risk, avoid downtime, and free your team to focus on what matters most.

From here, we can help you evolve into AI-powered workflows and smart automation — but it starts with strong, secure IT.

📞 Ready to modernize your IT?
Let’s talk. We’ll review your current setup and tailor a solution that fits your needs.

What You Get with IT Secure Desktop

✔️ Proactive IT Support
We prevent problems before they happen. From patching to monitoring, your systems stay healthy and responsive — without the firefighting.

✔️ Built-In Security, End to End
Defend against today’s threats with managed antivirus, ransomware protection, persistent threat detection, and account security — all actively monitored.

✔️ A Strategic IT Partner
We go beyond tickets. Our team works with you to assess risk, support compliance, and align technology with your business goals.

✔️ Productive, Protected Teams
Your people get quick answers, expert help, and ongoing cyber awareness training to stay safe and efficient at work.

Who It’s For

• Business owners tired of IT being a roadblock
  You want IT that just works — without constant issues, delays, or hidden gaps.
  

• Businesses exposed to privacy risks and data breaches
  If you handle personal or sensitive data, security can’t be optional. We help lock it down.
  

• Operations managers needing better visibility and accountability
  Know what’s happening in your IT environment — and what’s being done about it.
  

• Compliance-driven organizations (HIPAA, NIST, ISO, etc.)
  Built-in tools and reporting to help meet your regulatory and audit requirements.
  

• Growing companies looking to scale securely
  Don’t wait until “later” to get serious about IT. We help you scale with confidence.
  

• Teams working hybrid or remote
  Give your staff secure, managed access — wherever they are — without compromising performance or data protection.
  

• Anyone tired of reactive, unreliable IT support
  If you’re done chasing issues and chasing your IT provider, we’re here to change the game.

Contact Us

Your Tech. Our Team. Zero Guesswork.

Let’s have a conversation — not about gigabytes or firewalls, but about how IT can actually move your business forward.